Introduction:
"Click & Collect in the UK, 2018-2023", report offers a comprehensive insight into the consumer and market dynamics of the click & collect channel. The report analyses the market, the main trends, and consumer attitudes towards the channel.
Click & Collect penetration has risen 1.2ppts from 2017 to 2018, driven mostly by male online shoppers and the dominance of the clothing & footwear sector.
The click & collect channel is forecast to continue growing rapidly to 2023, accounting for 12.9% of online spend by 2023.
Click & Collect penetration has risen 1.2ppts from 2017 to 2018, driven mostly by male online shoppers and the dominance of the clothing & footwear sector.
The click & collect channel is forecast to continue growing rapidly to 2023, accounting for 12.9% of online spend by 2023.
Report Contents:
- Clothing & Footwear will remain the largest sector within the click & collect channel, accounting for 60% of spend in 2018, as the sector continues to grow rapidly online.
- Store closures will reduce the availability of click & collect so retailers must consider other ways to cater for shoppers who prefer this fulfilment option, such as partnering with other retailers or third-party pickup providers.
- Retailers have improved click & collect services in terms of speed of delivery and cost, but the instore journey must now be improved to ensure the option offers all-round convenience for shoppers.
- Store closures will reduce the availability of click & collect so retailers must consider other ways to cater for shoppers who prefer this fulfilment option, such as partnering with other retailers or third-party pickup providers.
- Retailers have improved click & collect services in terms of speed of delivery and cost, but the instore journey must now be improved to ensure the option offers all-round convenience for shoppers.
Reason To Buy:
- Use our in-depth consumer insight to learn which sectors are the most important for the click & collect channel and which consumers are most likely to use the method, to be able to successfully tailor click & collect options.
- Understand what drives consumers to choose click & collect, such as the low cost of click & collect options and the guarantee that stock will be available when the shopper visits a store, in order to maximize sales potential.
- Understand what drives consumers to choose click & collect, such as the low cost of click & collect options and the guarantee that stock will be available when the shopper visits a store, in order to maximize sales potential.
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Contact:
JSB Market Research Pvt Ltd.
Office No. - 807, 8th floor,
NMS Titanium,
Plot no .74,Sector 15,
CBD-Belapur, Navi Mumbai - 400614,
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Office No. - 807, 8th floor,
NMS Titanium,
Plot no .74,Sector 15,
CBD-Belapur, Navi Mumbai - 400614,
MH- INDIA.
Mobile: (+91) 7710006748
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